What Viersen means for us
Viersen is our base — Albert-Einstein-Strasse 57, in the business park by the A61. Same-day on-site visits are often possible here, and for network and site work that needs several appointments the short distance is a real advantage. Companies from Viersen, Dülken, Süchteln and Boisheim get the same model as everyone else: remote first, on-site by appointment.
IT service and IT support in Viersen, Dülken, Süchteln and Boisheim
Companies in Viersen looking for a “Systemhaus” or an IT service usually mean the same thing: someone who reliably looks after computers, servers and the network — and can be reached when something is down. That is exactly our business. Our office is in the Dülken district; Viersen town centre, Süchteln and Boisheim are a short drive from there.
IT support with us means: incidents are solved remotely right away, during service hours Monday to Friday from 8:00 to 18:00. If someone is needed on site — for a switch, a firewall, a new workplace — that is often possible the same day in Viersen. You have one point of contact who knows your environment, and documentation a successor could work with.
We work for companies with up to 500 employees, not for private households — with one site or several, with an in-house IT team or none at all. Which of these applies to you, and how much of your IT you want to hand over, is what the intro call is for: free and non-binding.
What we run for companies in Viersen
IT service and IT support for companies in Viersen: most of it runs remotely. Only physical work needs travel.
Runs remotely — updates, monitoring and support for your workplaces in Viersen. Device rollouts and swaps on site by appointment.
Patch windows, monitoring and backup control remotely — whether the server sits in Viersen, in a data centre or in the cloud. Hardware work on site.
Questions from Viersen
How quickly do you react to an incident in Viersen?
Immediately, remotely — during service hours Mon–Fri 08:00–18:00. Most incidents need no travel at all. If one does: we are based in Viersen, on site often the same day.
Do we need an IT provider with an office in Viersen?
You have one: we are here. Day-to-day operations run remotely anyway; for network work the short distance is an advantage.
Do you also support our sites in Mönchengladbach, Krefeld, Venlo, Neuss, Düsseldorf, Moers, Roermond, Geldern?
Yes — Mönchengladbach, Krefeld, Venlo, Neuss, Düsseldorf, Moers, Roermond, Geldern are within our radius. All sites get one shared documentation and one point of contact.
Are you a “Systemhaus”?
Yes — if you mean an IT services provider that looks after workplaces, servers and the network. Our focus is ongoing operations, not selling hardware: we procure devices and licences on request, but they are never a condition for our support.
Do you also support companies in Dülken, Süchteln and Boisheim?
Yes. Our office is in Dülken; Süchteln, Boisheim and Viersen town centre are quickly reached from there. The same model applies to all: remote immediately, on site often the same day.
Is IT support available outside service hours?
Our service hours are Mon–Fri 08:00–18:00. On-call cover outside these hours is agreed if you need it. Without an agreement we handle reports at the next start of service — critical ones first.
Let's talk about your IT.
An intro call is free and non-binding. We listen, we ask — and we'll say openly whether we're the right people for you.